Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a mobile casino we haven't covered yet? We're happy to hear from readers in Ireland who use Online Casino to compare online casinos, bonuses and payment options.
How to reach us
The quickest way to get in touch is by email at [email protected]. Let us know what you're writing about in the subject line — whether it's a query about a specific casino, a correction, or general feedback — and we'll do our best to point you in the right direction. We try to reply within a couple of working days, though busier periods can mean a short delay.
What we can and can't help with
We're a review and comparison site, not a casino operator, so there are limits to what we can sort out directly. Here's a rough guide to where to go:
- Questions about our reviews or rankings — this is exactly what we're here for. Tell us which casino or page you're asking about.
- Account, deposit or withdrawal issues — these need to go to the casino's own customer support team, since we don't hold player accounts or process payments ourselves.
- Bonus or wagering disputes — again, the casino in question is best placed to resolve these. Check the terms attached to the offer first, as most disputes come down to a missed condition.
- Concerns about your own gambling habits — have a look at our Responsible Gambling page for support options and tools that can help.
Reporting outdated information
Online casino offers, licensing details and payment options change regularly, and we work to keep our pages current. If you notice a bonus that's expired, a payment method that's no longer offered, or anything else that looks out of date on a review or on our Non GamStop Casinos page, let us know and we'll look into it.
Feedback on your own experience
If you've played at a casino we've reviewed, your first-hand experience is genuinely useful to us. Good or bad, it helps us keep our write-ups honest and grounded in what Irish players are actually finding when they sign up, deposit or try to cash out. We read every message, even if we can't act on every suggestion.
Before you write in
A few things that can help us answer faster:
- Name the specific casino or page your query relates to.
- Include any relevant dates, such as when you noticed an issue or claimed an offer.
- Let us know if your question is about our editorial content rather than a live account with a casino — this helps us route it properly.
For more on who we are and how we approach our reviews, see our About Us page. Our Terms and Conditions page covers how the site itself operates, including how we're funded through affiliate commissions — this never influences how a casino is rated or ranked.